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Done with “Done” and My Experience with Online ADHD Diagnosis

🚨 CEO of ADHD telehealth company charged with fraud

Jesse J. Anderson

Jun 18

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grayscale photo of man resting on his hand — Photo by brut carniollus on Unsplash

Last week, the CEO of Done (a telehealth company that aggressively targets people seeking an ADHD diagnosis) was arrested and charged with health care fraud in what’s being called an “Adderall distribution scheme.”

Great.

Somehow I don’t think this will help the already negative stigma around ADHD and particularly around medication.

I can’t say I’m surprised. I’ve been skeptical of Done for years. They reached out to me several times about a potential partnership but my spidey sense was tingling and I always trust that intuition. (I actually had a more direct run-in with Done in 2022, more on that later).

But the whole thing is extremely disappointing for a variety of reasons.

One that jumps out: the CDC has announced that this will likely affect the ADHD medication shortage, making an already bad situation even worse.

That sucks.

And on top of that, it makes it even harder for those still looking to get diagnosed.

So what to do if you are seeking diagnosis?

I still think the best thing is to find someone local who specializes in ADHD, especially someone that specializes in ADHD in Adults.

You can also ask your family doctor, but be prepared for much more mixed results with that. At the very least, go into that conversation prepared. I recorded a podcast about preparing for an ADHD evaluation with Dr. Tish Gentile that should help.

I’ve also gone through the process of diagnosis myself with a couple of companies that felt a bit more legit than something like Done.

These aren’t sponsored links or anything like that and I’m simply sharing my honest feedback of the process, though full disclosure: I was provided free testing by both of these companies.

(These should not be considered medical advice or endorsement)

ADHD Online (Mentavi)
This was almost entirely virtual, but still seemed comprehensive. It took about an hour or so to complete. I didn’t get the feeling that they were trying to fast track me to medication. My evaluation was done back in 2022 and I understand there have been some changes there recently, so it’s one I’m keeping an eye on.

Marker Learning
I took their evaluation in 2022 as well, but it was a much more traditional type of experience. They sent me a thick packet in the mail and a document camera, and I was connected with a licensed medical professional who guided me through the packet. I believe the evaluation was a total of 4 hours—it seemed very thorough and afterward the same licensed professional evaluated the results with me a week or so later and gave some recommendations. They are on the expensive side, likely because of the live evaluation.

Also, I forgot to send back the document camera… It’s been 2 years but if anyone from Marker Learning reads this, let me know where I should send this. 😂

I hope this helps somewhat.

If you have any advice for what’s worked well for you in your diagnosis journey (or things to avoid), please share in the comments!